FSN Accu-Chek® Insight - Roche Diabetes Care GmbH

We would like to notify you that we have received feedback from a small number of people with diabetes using the Accu-Chek Insight insulin pump system. They reported that their pump did not work appropriately after it had been dropped or was otherwise exposed to mechanical impact, shock or damage even though no impairment was visible at first sight. One possible reason could be a mechanical defect (e.g. a broken battery cover) caused by the impact. In such an event the pump may not display a failure message so that you as a user are unaware of a malfunction. This hidden damage could potentially result in an interrupted insulin delivery and lead to severe health consequences such as hyperglycemia.