ZOll Medical Corporation, 2024-05-02, Powerheart® G5 AED, Semi-Automatic, G5S

The G5 Semi-Automatic AED is shipped, with a protective film over its front panel, to protect the screen and shock button from cosmetic damage during shipping. It has come to our attention that customers may not be removing the protective film during deployment of the product. If the protective film is left adhered to the front bezel it may prevent the user from actuating the shock button. This may lead to a delay or prevent delivery of defibrillation therapy to a victim suffering from sudden cardiac arrest.We are asking customers with affected units to ensure the protective film has been removed in accordance with the provided photos in Appendix A.